My Account

Do I need to have an account to shop with you?

Yes. Setting up an account will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account at checkout page

How can I edit/update my account details?

Please sign in and click on ‘My Account’. You will be able to edit/update your particulars.

How can I edit/update my shipping and billing address details?

Please sign in and click on ‘My Account’. You will be able to edit/update your particulars in your account and save it for future orders. If you wish to change the delivery address for a placed order, please contact our customer service immediately. We will make the requested changes if the order has not been processed.

What are the benefits of signing up an account with you?

By signing up an account with, you will be able to access and manage your account information easily. This includes:

  • Changing your password
  • Updating your billing or shipping address
  • Checking your order status
  • Viewing your complete order history
  • Managing your e-mail preference settings (e.g. choose whether to receive mails from
  • Update Address book

Returns and Exchange

I received a defective item, what should I do?

Defective items can only be returned to Colors by Nadia Headquarters Office, subject to item being returned must be in its original condition with the original tags and tickets.
There are strictly no refunds via cash/credit card. Please note that value amount and shipping charges are strictly non-refundable and non-returnable in any form. Sale items cannot be exchanged in retail stores or via online.

Do you offer return or excahnge?
  • We do not offer an exchange/refund policy once the order is processed unless we deliver the incorrect order or the product is faulty.